Shipping Policy

Effective Date: July 25, 2026

Thank you for visiting and shopping at WaterBeat Ventures (India). We are committed to delivering your orders accurately, in good condition, and on time. Below are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders for our products—including 3D Embossed Epoxy Reflective Automotive Stickers, apparel, co-branded merchandise, and lifestyle accessories—are processed within 2–3 business days.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• If we experience a high volume of orders, processing times may be extended by a few days. Please allow additional time in transit for delivery. If there is a significant delay in the shipment of your order, we will notify you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout. We ship across India.

*Please Note: Delivery timelines are estimates and commence from the dispatch date, not the date of order placement. Delivery times serve as a guide and are subject to courier service operations.

Shipment to P.O. Boxes or APO/FPO Addresses

WaterBeat Ventures currently does not deliver to P.O. boxes or APO/FPO addresses within India. Please provide a full physical residential or commercial address for successful delivery.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email and/or SMS once your order has dispatched, containing your carrier tracking number(s). The tracking link will become active within 24 hours of generation.

Customs, Duties, and Taxes (International Shipping)

WaterBeat Ventures is not responsible for any international customs fees, tariffs, or import taxes applied to your order upon arrival at the destination country. All fees imposed during or after shipping are the sole responsibility of the customer.

Damages & Loss in Transit

WaterBeat Ventures works with trusted logistics partners to ensure safe delivery. However, if you receive your order in a damaged condition:

1. Contact us immediately at waterbeatventures@gmail.com with photos of the damaged packaging and product.

2. Please preserve all packaging materials and damaged items before submitting a claim.

Incorrect Shipping Addresses & Refused Delivery

Please carefully verify your shipping address before finalizing your purchase.

• If you notice an error in your details, contact us immediately at waterbeatventures@gmail.com. Once an order has shipped, the address cannot be changed.

• If a package is returned to us due to an incorrect address provided by the customer or after multiple failed delivery attempts by our courier partner, the customer will be liable for the re-shipping fees.

Missing or Lost Packages

If your tracking information indicates that your package was delivered but you have not received it:

1. Verify the shipping address listed on your order confirmation.

2. Check for a delivery attempt notification from the courier.

3. Check with family members, building security, or neighbors who may have accepted it on your behalf.

4. Allow 24 hours, as couriers occasionally mark packages as delivered shortly before physical drop-off.

If you are still unable to locate your package, contact us at waterbeatventures@gmail.com with your Order ID, and our team will assist you in opening an investigation with the courier.

Contact Us

If you have any questions regarding our Shipping Policy or order status, please reach out to us:

• Business Entity: WaterBeat Ventures

• Email: waterbeatventures@gmail.com

• Phone: +91 9895393007

• Address: T.C 40/1853-3, Cellular Floor, SRVM Avenue, AERA Lane, Arayalloor, Thirumala P.O., Thiruvananthapuram, Kerala - 695006, India

• GSTIN: 32AAFFW6936N1ZM